I finally found the time to work on my blog. I had an hour or so and I decided to work my way through Heather’s tutorial.
Her tutorial was great, unfortunately my web hosting service, Very Commerce, is not.
I followed the tutorial and first deactivated all of my plugins. However, I ran into a problem right away when I logged into my c-panel. Very Commerce was supposed to provide me with a c-panel with Fantastico. When I clicked on the Fantastico link I immediately got an error message that said Fantastico is not installed. UGH!!! I sent a few emails to Alex at Very Commerce and I got no response.
So, I couldn’t follow Heather’s great tutorial because I don’t have Fantastico. She gave me another option and suggested I use a WordPress plugin to automatically upgrade. I found the one to use and installed it. I tried to run it but it said it was unable to activate the plugin because of a “fatal error”. UGH again!
Since I couldn’t get any customer service whatsoever from Very Commerce, I had no choice but to switch hosts. Everyone seems to love Liquid Web, so I decided to switch to them. I got all signed up and called them to switch over. Unfortunately I am still being bogged down by Very Commerce. Apparently they need his permission to switch over MY DATA. It doesn’t make much sense to me since it all belongs to me. So now I am stuck waiting for him AGAIN.
Liquid Web has opened a ticket with him and is waiting for him to respond. Hopefully he will respond better to them than he has to me!
Filed under:
